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Light erratic for past 12 months

Reported in the Street lighting category anonymously at 12:33, Mon 5 November 2018

Sent to Oxfordshire County Council 2 minutes later

Light 10 has been reported before for 12 months and is erratic as 50% of time does not work and this is not trees. Also light 11 along path to Budgens and light 3 on green at back of Brodie Close not working. These create a 100 yard sequence of paths that arepitch black. This is serious Health and Safety issue with children coming back from school and workers. Must be fixed soon. There is enough work on Peachcroft for a day's work. FIX IT!.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 347697/347371/ Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:52, Mon 5 November 2018

  • Is there any update for when this will be fixed. There are several streetlights in the same area reported faulty now, some as far back September but as yet not fixed. The pathways are very dangerous especially as they are covered in leaves which are slippery.

    Posted anonymously at 13:21, Mon 12 November 2018

  • Ref: 347697 and 347371 Thank you for your report, we have attended site and found that specialist equipment is required to fix the issue due to the units location, we will attend to this as soon as resources allow.

    Posted by Oxfordshire County Council at 11:43, Tue 20 November 2018

  • Ref 347696 Column 10 - When our street lighting contractor (Amey Street Lighting) attended the site it was confirmed that it was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO, which for this region is Scottish and Southern Electricity Networks (SSEN). These are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and must be dealt with by the local electricity supply company and Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 11:46, Tue 20 November 2018

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