Street light out

Updates

• Ref: 347720 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

  State changed to: Action scheduled

  Posted by Oxfordshire County Council at 10:53, Tue 6 November 2018

• The light in Letts Alley is still not working

  Posted anonymously at 06:44, Wed 21 November 2018

• This is related to the street light at the T junction of couching St and Brook St, not Letts Alley.

  Posted by David Brown at 08:01, Wed 21 November 2018

• Ref: 347720 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

  Posted by Oxfordshire County Council at 11:09, Wed 21 November 2018

• Ref: Thank you for your report, this is a duplicate of a report/telephone call already logged on our management system for attendance and we will therefore close this fix my street report. Faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

  State changed to: Duplicate

  Posted by Oxfordshire County Council at 11:10, Wed 21 November 2018

• How can it be a duplicate? One is for Letts Alley the other junction couching st / brook st.

  State changed to: Open

  Posted by David Brown at 12:40, Wed 21 November 2018

• How can it be a duplicate? One is for Letts Alley the other junction couching st / brook st.

  State changed to: Open

  Posted by David Brown at 12:41, Wed 21 November 2018

• This is a duplicate as one was already on our system for attendance that was reported by telephone.

  Posted anonymously at 13:06, Wed 21 November 2018

• Street light on junction couching st / brook st is still not working. when will it be repaired?

  Posted by David Brown at 10:23, Mon 26 November 2018

• This is on our management system for attendance and will be attended to as soon as possile

  State changed to: Action scheduled

  Posted anonymously at 13:04, Mon 26 November 2018

• Street light at junction of Brook Street and Couching Street still not repaired. Its been out of action for over 6 weeks. Is your contractor waiting for the clocks to go forward?

  Posted anonymously at 11:02, Sun 9 December 2018

• We have recently changed contractor, during the transitional period emergency faults have been attended as a priority, we are actioning our county wide backlog of faults as soonn as we can ajnd can only apologise for the current status of the repair

  Posted by Oxfordshire County Council at 14:21, Mon 10 December 2018

• Walked past it this morning, still not working.

  Posted by David Brown at 10:31, Mon 31 December 2018
  Still open, via questionnaire

• The light in Letts Alley is still not working.

  Posted anonymously at 13:11, Mon 31 December 2018

• Still open, via questionnaire, 13:01, Monday 28 January 2019

• Street light at junction of Brook Street and Couching Street still not repaired.

  Posted by David Brown at 13:04, Monday 28 January 2019

• Streetlight still not repaired, delay at 4 months+. Increased 2019/20 Council tax bill right on schedule!

  Posted anonymously at 10:58, Saturday 9 March 2019

• Street light at junction of Brook Street and Couching Street. walked past it early this morning and it is still out. Could it be fixed before winter 2019 starts?

  Posted anonymously at 11:32, Monday 11 March 2019

• SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

  When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

  In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

  Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

  Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

  State changed to: not the council's responsibility

  Posted by Oxfordshire County Council at 15:02, Wednesday 22 May 2019