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Street light out

Reported in the Street lighting category by David Brown at 06:53, Mon 5 November 2018

Sent to Oxfordshire County Council 1 minute later

Light has not worked for at least 2 weeks.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 347720 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:53, Tue 6 November 2018

  • The light in Letts Alley is still not working

    Posted anonymously at 06:44, Wed 21 November 2018

  • This is related to the street light at the T junction of couching St and Brook St, not Letts Alley.

    Posted by David Brown at 08:01, Wed 21 November 2018

  • Ref: 347720 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 11:09, Wed 21 November 2018

  • Ref: Thank you for your report, this is a duplicate of a report/telephone call already logged on our management system for attendance and we will therefore close this fix my street report. Faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Duplicate

    Posted by Oxfordshire County Council at 11:10, Wed 21 November 2018

  • How can it be a duplicate? One is for Letts Alley the other junction couching st / brook st.

    State changed to: Open

    Posted by David Brown at 12:40, Wed 21 November 2018

  • How can it be a duplicate? One is for Letts Alley the other junction couching st / brook st.

    State changed to: Open

    Posted by David Brown at 12:41, Wed 21 November 2018

  • This is a duplicate as one was already on our system for attendance that was reported by telephone.

    Posted anonymously at 13:06, Wed 21 November 2018

  • Street light on junction couching st / brook st is still not working. when will it be repaired?

    Posted by David Brown at 10:23, Mon 26 November 2018

  • This is on our management system for attendance and will be attended to as soon as possile

    State changed to: Action scheduled

    Posted anonymously at 13:04, Mon 26 November 2018

  • Street light at junction of Brook Street and Couching Street still not repaired. Its been out of action for over 6 weeks. Is your contractor waiting for the clocks to go forward?

    Posted anonymously at 11:02, Sun 9 December 2018

  • We have recently changed contractor, during the transitional period emergency faults have been attended as a priority, we are actioning our county wide backlog of faults as soonn as we can ajnd can only apologise for the current status of the repair

    Posted by Oxfordshire County Council at 14:21, Mon 10 December 2018

  • Walked past it this morning, still not working.

    Posted by David Brown at 10:31, Mon 31 December 2018
    Still open, via questionnaire

  • The light in Letts Alley is still not working.

    Posted anonymously at 13:11, Mon 31 December 2018

  • Still open, via questionnaire, 13:01, Monday 28 January 2019

  • Street light at junction of Brook Street and Couching Street still not repaired.

    Posted by David Brown at 13:04, Monday 28 January 2019

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