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Hanson Road streetlights.

Reported in the Street lighting category anonymously at 11:33, Fri 2 November 2018

Sent to Oxfordshire County Council 2 minutes later

Hanson Road OX14 1YL. Streetlights 15 and 17 do not work.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 347601 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:52, Fri 2 November 2018

  • Hanson road street lamp #17 still not working #15 has been fixed

    Posted anonymously at 18:40, Thu 22 November 2018

  • Ref: 348391 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted anonymously at 09:53, Fri 23 November 2018

  • Street lamp 17 had still not been fixed. How long do these things take?

    Posted anonymously at 15:39, Thu 20 December 2018

  • Unfortunately we are unable to provide timescales at the current time, our contractors are currently attending emergencies in the first instance. This is on our managment system for attendance

    Posted by Oxfordshire County Council at 16:11, Thu 20 December 2018

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