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Several street lights have failed

Reported in the Street lighting category anonymously at 22:08, Mon 29 October 2018

Sent to Oxfordshire County Council 2 minutes later

Street light #1 on Oxford Road, Cumnor has failed. Street lights #71 to 74 - and more - on the NW side of Cumnor Hill, West of the junction with Oxford Road. As several lights are off, it is perhaps a fuse that has blown. The footpath on the NW side of Cumnor Hill is now very poorly lit so you need to take care not to walk into the overgrown hedge. I'll add a picture when time permits. The problem with one of the lights on standard #70 at the junction of Oxford Road and Cumnor Hill is still there - this was reported much earlier in the year.

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Updates

  • Branch across path - shows up in flash photo.

    Posted anonymously at 09:51, Tue 30 October 2018

  • Ref: 347469/347470 Branch issue been passed to Highways Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:32, Tue 30 October 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 13:19, Wed 14 November 2018

  • Unfortunately the street lights on Cumnor Hill have NOT been fixed. I'll raise a new 'Fix my Street' as requested. For the record, as well as 71-74, street light number # 70 has one of the two lights off. This was reported a while ago.

    State changed to: Open

    Posted anonymously at 18:01, Thu 15 November 2018

  • When our street lighting contractor (Amey Street Lighting) attended the site it was confirmed that it was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO, which for this region is Scottish and Southern Electricity Networks (SSEN). These are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and must be dealt with by the local electricity supply company and Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:06, Fri 16 November 2018

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