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Street light still not fixed. First reported nov 2017

Reported in the Street lighting category anonymously at 06:53, Tue 23 October 2018

Sent to Oxfordshire County Council 1 minute later

Street light not fixed. One year on from having first reported. Please sirt this asap

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 09:34, Tue 23 October 2018

  • Still not fixed!!!

    Posted anonymously at 09:27, Tue 20 November 2018
    Still open, via questionnaire

  • As per the attached map can you please advise the unit number you are referring to.

    State changed to: Action scheduled

    Posted anonymously at 14:43, Tue 20 November 2018

  • Unit 004 on your map. Has no 5 stenciled on it. And is on close off langdale gaye. Just passed firstcul de sac on left

    Posted anonymously at 15:25, Tue 20 November 2018

  • When our street lighting contractor (Amey Street Lighting) attended the site it was confirmed that it was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO, which for this region is Scottish and Southern Electricity Networks (SSEN). These are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and must be dealt with by the local electricity supply company and Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 16:52, Tue 20 November 2018

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