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Drop kerb inaccessible to wheelchair user

Reported in the Pothole category by Harry Bingham at 10:39, Sat 20 October 2018

Sent to Oxfordshire County Council 1 minute later

My wife has two children at Great Tew Primary School. She is a wheelchair user and is currently completely unable to enter the school. She has a powered wheelchair with a hoist that enables her to get the chair out of the car. There is a drop kerb in place close to the school gate, but: a) The tarmac doesn't slope up to meet the granite setts, so the kerb remains inaccessible to a powered chair. Even a 1-2 inch gap is too large for a chair. b) The white "do not park here" line has vanished, which means that the kerb is now routinely blocked by cars. This means that my wife cannot enter the school which her two children attend. The is causing a LOT of distress. Please, please, please, make this wheelchair accessible.

Council ref: ENQ18818124

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:40, Sat 20 October 2018

  • Further update, following conversation with my wife:

    A) It's not enough to have the tarmac meet the kerb, if the angle at which is does so is (say) 45 degrees. That just wouldn't help - there needs to be a gentle slope up to the kerb

    B) If you want to meet me or my wife down at the site, with the wheelchair, please just say so. We'd be happy to arrange a meeting.

    Many thanks!

    Posted by Harry Bingham at 15:10, Fri 26 October 2018

  • Please see photos of wheelchair unable to ascend drop kerb. It's not even close!

    Posted anonymously at 11:22, Wed 14 November 2018

  • Hi folks

    The new drop kerb is beautiful! It is four-wheeled joy. My wife is very happy. Thank you.

    The remaining issue is that cars routinely block both the drop kerb and the parking space just above. In the first picture you can see a mini completely blocking the kerb, and a car above occupying what would be the natural wheelchair-unloading space.

    The second picture shows you where (ideally) we'd like to be able to park. You can see the wheelchair hoist, which has just unloaded the chair by the kerb. Obviously, it IS theoretically possible to park elsewhere and just bring the chair to the kerb, but (A) that doesn't work if cars are blocking the kerb, and (B) the roads are very busy at school dropoff / pickup time, and driving a wheelchair around those roads isn't really ideal.

    But, oh golly, this kerb has made a difference. Massive thanks for that. It's been, in a small way, life-changing.


    Posted anonymously at 12:36, Fri 7 December 2018

  • After having a look at the issue and being informed by the head of the school that there are other issues, and seeing problems for myself a more thorough investigation is needed which will be completed ASAP.

    Posted anonymously at 12:28, Wednesday 16 January 2019

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