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Lights 1 and 2 STILL out on Birch Grove.

Reported in the Street lighting category anonymously at 20:03, Thu 18 October 2018

Sent to Oxfordshire County Council 2 minutes later

Lights 1 and 2 STILL out on Birch Grove despite receiving a mail to say they are fixed. First ticket raised 3 weeks ago!

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 347142 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:33, Fri 19 October 2018

  • I have raised this in my street light audit and sent it to the team.

    Posted by Cllr Suzanne Bartington at 23:17, Thursday 31 January 2019

  • Both of these units were attended to on the 15 January and left working, we have not received further updates until this report. As these are still out of light I have requested our contractor re-attend to repair (Ref: 350314/350315) Thank you

    Posted by Oxfordshire County Council at 11:42, Friday 1 February 2019

  • Light number 2 was fixed on 6th feb, but light number 1 still not. This is really important as there is often broken glass on the floor in that area and it is a health and safety risk to ride or walk through it in darkness.

    Posted anonymously at 18:35, Thursday 7 February 2019

  • Thank you for your report, we will request our contractor attend as soon as possible

    Posted by Oxfordshire County Council at 12:14, Friday 8 February 2019

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