Fixed
Street light not working
Reported in the Street lighting category by Andrew Chivers at 08:44, Sun 14 October 2018
Sent to Oxfordshire County Council 1 minute later
Street light damaged in windy / storm weather , top cover broken off and therefore light no longer working
Council ref: 1436798
Updates
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Ref: 346933 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 12:22, Mon 15 October 2018
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No attendance , light still not working 4 days after reporting
Posted anonymously at 07:45, Thu 18 October 2018
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Thank you for your report, Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
Posted by Oxfordshire County Council at 09:26, Thu 18 October 2018
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Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 11:32, Wed 31 October 2018
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This light has now not been repaired and it is a MONTH since first reported, I do feel this service is totally unacceptable, not only has it not been fixed but also after two weeks the problem was incorrectly updated as fixed and had to be re logged
State changed to: Open
Posted by Andrew Chivers at 09:49, Sun 11 November 2018
Still open, via questionnaire -
Thank you for your report, this is logged as unit 12 outside no 25 Anne Greenwood Close, can you please confirm this is the correct unit that you are referring to.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 12:08, Mon 12 November 2018
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Questionnaire filled in by problem reporter
State changed to: Fixed
Posted by Andrew Chivers at 10:05, Sun 9 December 2018
This report is now closed to updates from the public. You can make a new report in the same location.