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Bulb needs replacing

Reported in the Street lighting category anonymously at 16:29, Friday 12 October 2018

Sent to Oxfordshire County Council less than a minute later

This street light has not been working for over 6 weeks. There are several elderly residents living in this vicinity and this lack of street lighting is causing problems. There is also a bend in the road which isn’t easy for non residents to distinguish. Also a postal box where a lot of people park / wait or stop suddenly. The lack of light means residents cannot see who is outside their property before opening a main door. I can see this becoming even more of an issue as we approach Halloween.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 346803 Thank you for your report, this is the first report we have received for this unit. We have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:23, Monday 15 October 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 11:16, Thursday 25 October 2018

  • Noticed a man and ladder against the lamppost on Tuesday 21/10/18. The lamp however still isn’t working!! If they are fixing something - check it has been successful!! NEED THIS REPLACING AS DANGEROUS AND VERY DARK WITHOUT.

    State changed to: Open

    Posted anonymously at 20:11, Thursday 25 October 2018

  • The unit was attended on the 22 October and a lamp was replaced, it was working when tested. We have attended unit 3 outside house no 42, can you please confirm if this is the same unit as you are referring to. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:04, Friday 26 October 2018

  • This is the correct unit but it isn’t working at night - live outside at number 42 - not working since the bulb was replaced so something not quite right!

    Posted anonymously at 14:55, Friday 26 October 2018

  • Ref: 347396 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 15:28, Friday 26 October 2018

  • Please could we have an update as this street light still isnt work8ng! really not good enough. to add insult to injury - we have noticed other street lights on during the day!

    Posted anonymously at 17:00, Saturday 10 November 2018

  • We have requested our contractor prioritise this job due to it being a repeat visit. unfortunatley I am unable to provide a completion date at the current time. Some units may be day burning (on all time) which will also be attended to as soon as we are able to do so.

    Posted by Oxfordshire County Council at 11:42, Monday 12 November 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 11:59, Tuesday 20 November 2018

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