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Street light on hawthorn walk not working

Reported in the Street lighting category by Andrea owen at 01:21, Mon 8 October 2018

Sent to Oxfordshire County Council 4 minutes later

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The street light on the walk way for houses 22-28 hawthorn walk is very dim therefore proving pretty useless. This street light was repaired last year yet it took at least 4 months to get it repaired and working. The walk way is used as access to peoples properties as well as a cut through for the school and shops and it is pitch black currently which is very dangerous, and it will only get worse when the clocks change. I’m having to use a torch to put my bin out or walk to the shops!

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 346708 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:10, Mon 8 October 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 11:03, Tue 30 October 2018

  • The light is still the same and nowhere near bright enough!

    State changed to: Open

    Posted by Andrea owen at 08:08, Mon 5 November 2018
    Still open, via questionnaire

  • Ref: 347615 Thank you for your report, this is a duplicate of a report/telephone call already logged on our management system for attendance and we will therefore close this fix my street report. Faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:11, Mon 5 November 2018

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