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Street light 23 not lit

Reported in the Street lighting category anonymously at 08:13, Mon 24 September 2018

Sent to Oxfordshire County Council 2 minutes later

The street light no 23 not working I is very dark

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, to enable us to log the fault to the correct unit (we are unable to locate unit 23 in the area you have located on the map) can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    Posted by Oxfordshire County Council at 13:03, Mon 24 September 2018

  • The street light is 003 position on map but had number 2 and 3 on please fix

    Posted anonymously at 14:47, Mon 24 September 2018

  • Ref: 346315 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 15:24, Mon 24 September 2018

  • This lamp is stiil not working and clearly marked 23. This is at a well used point for pedestrians to cross the A361. This now a very dark spot and is clearly a danger to pedestrians during hours of darkness.

    Posted anonymously at 09:07, Thu 20 December 2018

  • Thank you for your report, the unit you are referring to is covered in ivy and our contractors are unable to access the door to check for supply . We have passed this to our highway team regarding the amount of ivy around the unit and have requested this be removed before we can attempt to repair the light. I am sorry for the invconvenience this may be causing

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:34, Thu 20 December 2018

  • The ivy is off now tirn in street light

    Posted anonymously at 16:32, Fri 21 December 2018

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