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Street lights on bottom half of moor avenue and dark lane street lights not working

Reported in the Street lighting category anonymously at 20:45, Wed 19 September 2018

Sent to Oxfordshire County Council 4 minutes later

Street lights on bottom half of moor avenue and lights in dark lane not working making walking in the dark unsafe. Been out since 7 pm

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, using the attached map can you please advise the unit numbers you are referring to so that we can log these as a fault. Thank you

    State changed to: Investigating

    Posted by Oxfordshire County Council at 09:35, Thu 20 September 2018

  • It's not just one unit it's two whole streets, moor avenue and dark lane, this is a health and safety issue because members of the public cannot see where their footing lies when they walk, also no street lights make the streets easy targets for crime.

    Posted anonymously at 21:05, Sun 23 September 2018

  • Thank you for your report, we have asked our contractor to attend and check for supply Ref: 346280

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:04, Mon 24 September 2018

  • There are four streets lights in a row not working, totally unacceptable and not safe. The faults lights are located outside 21 & 15 Moor Avenue, the entrance to Dark Lane and opposite the entrance to Admiral Court.

    Posted by Andrew Coles at 12:19, Wednesday

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 13:53, Wednesday

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