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Street light not working

Reported in the Street lighting category anonymously at 17:49, Sun 16 September 2018

Sent to Oxfordshire County Council 1 minute later

This is the THIRD time of reporting. First time phoned about 5 weeks ago ..nothing happened. Phoned again and was told it would be sorted in 5 working days ... that has now also passed. Due to it being a cul de sac , without the light at night it is pitch black. Unfortunately I am disabled and need to see where I am going due to Parkinsons disease

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Many thanks for raising this with us, looking at the fault reports it appears our contractors attended and fitted a new lamp on 10/8/18. Sorry that this hasn't rectified the issue, I have ensured they go back to fully assess and rectify this unit, sorry for all the inconvenience this has caused

    Posted anonymously at 11:57, Mon 17 September 2018

  • It has been good to have a street light again. Thank you for fixing it. HOWEVER it is not only on during the hours of darkness but stays on all through the day! IWe have checked this over the last three days. While this is not a problem for us, long term waste of energy will cause concern. It appears that the photo sensor on thetop of the sodium lamp is no longer functioning as it turns on .. but not off!. Will you be able to fix this is due course? Thank you.

    Posted anonymously at 12:30, Fri 19 October 2018

  • Thank you for your report, our contractor has attended site and found this to be a component that requires to be ordered. As soon as this arrives into stock we will be able to attend and repair to stop it day burning

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:32, Fri 19 October 2018

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