Closed
Streetlight not working
Reported in the Street lighting category anonymously at 22:31, Mon 10 September 2018
Sent to Oxfordshire County Council 4 minutes later
Street light not working
Council ref: 1409418
Updates
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Ref: 346002 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 10:56, Wed 12 September 2018
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Ref: Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
Posted by Oxfordshire County Council at 21:58, Tue 25 September 2018
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State changed to: Fixed
Updated by Oxfordshire County Council at 22:00, Tue 25 September 2018
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Apologies, this job is still awaiting our contractor to attend. Closed in error
State changed to: Action scheduled
Posted by Oxfordshire County Council at 08:35, Wed 26 September 2018
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When our street lighting contractor (Amey Street Lighting) attended the site it was confirmed that it was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO, which for this region is Scottish and Southern Electricity Networks (SSEN). These are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and must be dealt with by the local electricity supply company and Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 11:22, Thu 27 September 2018
This report is now closed to updates from the public. You can make a new report in the same location.