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Lamp exploded in street light located outside no. 84 Holloway Witney

Reported in the Street lighting category anonymously at 11:30, Sun 12 August 2018

Sent to Oxfordshire County Council less than a minute later

Lamp exploded in street light located outside no. 84 Holloway Witney

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 345372 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:27, Mon 13 August 2018

  • Hello,

    It’s now over a week since this was reported and the light is still not fixed. Is there some problem seeing you state 24hrs in your literature?

    Posted anonymously at 09:36, Tue 21 August 2018

  • Thank you for your report, our contractor has attended site and found this to be a component that requires to be ordered. As soon as this arrives into stock we will be able to attend and repair

    Posted by Oxfordshire County Council at 14:14, Tue 21 August 2018

  • Hello,

    It’s now three weeks since your last update and the light is still awaiting repair. Could we have an estimated timescale for when this repair is scheduled to take place please.

    Regards

    Rodney Cooper

    Posted anonymously at 20:31, Mon 10 September 2018

  • We have asked our contractor to fit this as soon as possible now that the new lantern has arrived into stock.

    Posted by Oxfordshire County Council at 11:24, Wed 12 September 2018

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