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Light out

Reported in the Street lighting category anonymously at 02:52, Thu 19 July 2018

Sent to Oxfordshire County Council 2 minutes later

This light has been out for sometime now number 13 on high street has been reported many times but still out.

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  • Thank you for your report, this is a private supply fault which we are trying to rectify.

    State changed to: Action scheduled

    Posted anonymously at 09:15, Thu 19 July 2018

  • Any update on this has been out for some time now

    Posted anonymously at 02:37, Wed 8 August 2018

  • We are still attempting to rectify the private supply fault

    Posted by Oxfordshire County Council at 12:09, Wed 8 August 2018

  • Any update on this has been out for some time now

    Posted anonymously at 01:22, Thu 6 September 2018

  • Many thanks for the email and sorry this is still out , there has been complications rectifying the supply due to the location and the fault itself , we will persevere but I'm very sorry it has taken so long to rectify

    Posted anonymously at 08:51, Fri 7 September 2018

  • Any updates on this on going issues please

    Posted anonymously at 17:04, Thu 11 October 2018

  • We will ask our contractor to re-attend and confirm the issue

    Posted anonymously at 13:00, Mon 15 October 2018

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 10:09, Tuesday 28 May 2019

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