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2 lights still not working

Reported in the Street lighting category anonymously at 22:10, Sat 9 June 2018

Sent to Oxfordshire County Council 5 minutes later

Originally reported under Ref: 344178 on 27th May, Council reported this as fixed. It is not. Both lights outside numbers 23 and 29 Luker Avenue are still not working and its very dark here. Anychance of someone coming round soon to sort it out this time?

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • New ref no 00344343 - Sorry to hear this has not been fixed and the inconvenience this will have caused, I will re-issue the faults now and ensure they get these repaired or replaced with new units if a repair is not possible

    Posted by Oxfordshire County Council at 09:55, Mon 11 June 2018

  • Still open, via questionnaire, 22:49, Sat 7 July 2018

  • Still not fixed, very dark and dangerous, please help us

    Posted anonymously at 23:41, Sun 8 July 2018

  • I understand from OCCstreet lighting department that the light outside 29 is out due to an electrical fault which they have reported to SSEN as they are the people who need to fix it. They, SSEN, "should" be around to fix it by the 11th July. We shall wait and see!

    Posted anonymously at 00:23, Mon 9 July 2018

  • SSEN came around said there was power to the light but OCC say there isnt!. OCC have put in a futher request for SSEN to attend, but no date yet!. Now over 2 months since this light has been reported as not working and no date to fix yet

    Posted anonymously at 12:56, Sun 5 August 2018
    Still open, via questionnaire

  • Still open, via questionnaire, 13:10, Sun 2 September 2018

  • Still open, via questionnaire, 13:32, Sun 30 September 2018

  • Guess what still not fixed and its now December!!!

    Posted anonymously at 20:05, Sun 9 December 2018

  • Apologies for the inconvenience caused with this outage. We have checked again in July and passed this back to SSE and have put pressure on them to rectify i agree this is not good enough. Unfortunately as SSE own the service we have to rely on their timescales to come out and fix. The fact that this has been since July is definately not good enough , we wuill be raising higher this end as this isnt the only area with supply issues at present. Sorry for all of the issues here.

    Posted by Oxfordshire County Council at 14:31, Mon 10 December 2018

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