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Street light on path between Ellesmere Rd and Rose Hill has failed.

Reported in the Street lighting category by Kieran Boyle at 09:51, Wednesday 6 June 2018

Sent to Oxfordshire County Council 4 minutes later

This is the light at the junction of the paths that join Ellesmere Rd to Rose Hill and Egerton Rd to Rose Hill. It has been out for at least the last 3 nights. Thanks.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 344295 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:00, Wednesday 6 June 2018

  • Light was on last night, but shrouded by tree branches so very ineffective.

    Posted by Kieran Boyle at 14:34, Friday 8 June 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    Posted by Oxfordshire County Council at 14:13, Thursday 21 June 2018

  • What's the point of producing a feed-back form which the Council won't read? Why should I have to go to all the trouble of submitting a new report of a fault when the original one has not been fixed? Although the initial fault may have been intermittent the street light has not worked since the day you reported it fixed. My experience of "Fix my Street" is one of consummate buck-passing.

    Posted by Kieran Boyle at 10:20, Wednesday 4 July 2018
    Still open, via questionnaire

  • This unit was attended to on the 20th June, had a new lamp fitted and the tree was pruned back. As this does not appear to have resolved the problem we will ask our contractor to reattend.

    Posted by Oxfordshire County Council at 11:18, Wednesday 4 July 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 11:07, Tuesday 24 July 2018

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