Number 6 Edmonds Road Car Banbury
Reported via iOS in the Street lighting category by Cllr Mark Cherry at 17:31, Wed 23 May 2018
Sent to Oxfordshire County Council 4 minutes later
The streetlight in question by Orchard Fields community school has not worked for two years can Oxfordshire County Council Streetlight contractors look into why it is not working please.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.
State changed to: Investigating
Posted by Oxfordshire County Council at 12:05, Thu 24 May 2018
Ref: 344153 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 13:36, Thu 24 May 2018
Provide an update