Reported in the Street lighting category anonymously at 09:47, Tue 10 April 2018
Sent to Oxfordshire County Council 2 minutes later
Street light outside house number 10 is too bright. Customer would like the shield to be put around it to dim it a little bit.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for your report, we have passed this to our inspector to investigate and respond.
State changed to: Investigating
Posted by Oxfordshire County Council at 10:57, Tue 10 April 2018
Many thanks for your email and sorry for the issues the lighting is causing. We have shields in the manufacturing process for this lantern so as soon as we get them this end we will fit one on the rear of the bowl. Sorry again for the inconvenience.
Posted anonymously at 08:35, Wed 25 April 2018
I reported this issue back in March and we are still being effected by the light. The last update in April was that the covers were being manufactured but it still hasn't been sorted. Can you please explain why this hasn't been done yet? Many thanks, Vicky.
Posted anonymously at 07:37, Wed 3 October 2018
Thank you for your report, I apologise for the delay in getting this issue resolved but unfortunately the shields took a much longer manufacturing time than anticipated. These have now arrived in stock and an order is on the system for one of these to be fitted on the unit by your property. Kind regards
State changed to: Action scheduled
Posted by Oxfordshire County Council at 14:36, Wed 3 October 2018
Thanks for the update but can you please let me know when it will be done as the last message was a month ago and we are still waiting! If we're not careful they will go out of stock again!!!! Is there anything that cam be done to help speed this along? Many thanks, Vicky.
Posted anonymously at 16:48, Fri 2 November 2018
Provide an update