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Street light too bright...not a joke

Reported in the Street lighting category anonymously at 17:40, Mon 29 January 2018

Sent to Oxfordshire County Council 5 minutes later

Good afternoon. Back on 4th December 2017, just after our pavements had been resurfaced, the original street light outside our property was removed, its location revised and a a new street light installed. This may sound silly, but the light being emitted is very overpowering meaning that we have to draw curtains earlier in the evening and keep them closed later in the mornings...as our front door has glass panels, we may have to invest in curtains for this as well. Is there any chance that:- a) lower output LEDs can be installed?...or b) a shield could be placed over 'our' side of the light to shelter us from its brightness? This may sound petty to you, but it is starting to cause us an annoyance and disrupting us. Thank you; I look forward to hearing from you.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Hi Many thanks for your fix my street request, would it be possible to let me know your address so I can have a look at the different options available.

    Many thanks Dave

    Posted anonymously at 09:24, Tue 30 January 2018

  • Thanks for your message Dave; are these updates visible to others?...if so, could you let me have an email address I can pass my details on to you via?

    Posted anonymously at 13:52, Tue 30 January 2018

  • Hi

    My email address is dave.hendy@oxfordshire.gov.uk

    Posted anonymously at 14:20, Tue 30 January 2018

  • Many thanks for your email and I'm really sorry to hear that the new lighting is causing issue. I will send an operative to site at the earliest opportunity to see if we can fit a shield at the required angle, if not we may be able to re angle the unit itself so that less light emits in the direction of your property. I will raise this now, if the problem persists please contact us and we will see if there is anything further we can do or if its possible to dim or fit anything new to rectify this.

    Posted anonymously at 13:10, Tue 6 February 2018

  • Thank you Dave; look forward to the 'visit'...obviously, I will keep you updated.

    Posted anonymously at 18:38, Tue 6 February 2018

  • Hi again; any chance of an update please? Many thanks.

    Posted anonymously at 18:04, Fri 2 March 2018

  • Hi Sorry in the delay unfortunately our crew have been overwhelmed with emergencies at the present time. This is on the priority list and I have just mailed our contractors to get this carried out as soon as they can. Apologies again in the delay in getting to you.

    Posted anonymously at 09:30, Mon 5 March 2018

  • I again; alas still no change. Currently near daylight here, want to let the natural light in and the street light is overpowering...any news?

    Posted anonymously at 21:31, Thu 17 May 2018

  • Hi Please accept my apologise for the delay, my colleague Chris Marks the Electrical officer for area was looking into this for me and he is currently on leave.

    I will look into this and ask our interim contractors to attend.

    Once again please accept my apologise for the delay.

    Kind regards

    Dave

    Posted anonymously at 09:43, Fri 18 May 2018

  • Thank you for your report, our inspector has requested our contractor prioritise the fitting of a shield on this unit

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:47, Fri 18 May 2018

  • Thanks all; light now rotated away from our property and a shield fitted...much better :-)

    Posted anonymously at 14:18, Tue 5 June 2018

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