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Street light not working

Reported in the Street lighting category by Len Denton at 14:35, Saturday 13 January 2018

Sent to Oxfordshire County Council 4 minutes later

Light not worked for two weeks

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 341300 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:03, Monday 15 January 2018

  • Still open, via questionnaire, 20:23, Saturday 10 February 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed and the situation resolved on 24.01.18

    State changed to: Fixed

    Posted by Oxfordshire County Council at 14:37, Friday 23 February 2018

  • This street light has not been fixed.

    State changed to: Open

    Posted by Len Denton at 02:59, Sunday 11 March 2018

  • Ref: 342971 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:56, Monday 12 March 2018

  • It took three months

    State changed to: Fixed

    Posted by Len Denton at 11:05, Sunday 8 April 2018

This report is now closed to updates. You can make a new report in the same location.