Reported in the Street lighting category anonymously at 17:53, Friday 12 January 2018
Sent to Oxfordshire County Council 2 minutes later
All lights out. Pitch black. Dangerous.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for your enquiry, our contractor has attended site and found there to be a supply fault. Unfortunately any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and has to be dealt with by the local electricity supply company, to whom this has been reported. These faults may take some time to repair.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Electricity companies generally prioritise supply restoration work in the following order: 1. High voltage faults affecting large areas of housing or commercial premises etc. 2. Low voltage faults to groups of, or individual, housing or commercial premises etc. 3. Traffic signals/Zebra crossing/Pelican crossing. 4. Large groups of street lights (commonly caused by cable failures). 5. Small groups of street lights. 6. An individual street light.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 09:09, Monday 15 January 2018
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