Lamp post 9 not working
Reported in the Street lighting category anonymously at 20:49, Thu 21 December 2017
Sent to Oxfordshire County Council 1 minute later
Lamp post 9 and 1 not working
Ref: 340721 for unit 9 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 11:28, Fri 22 December 2017
Thank you for your enquiry, regarding column 1 our contractor has attended site and found there to be a supply fault. Unfortunately any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and has to be dealt with by the local electricity supply company, to whom this has been reported. These faults may take some time to repair.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Electricity companies generally prioritise supply restoration work in the following order: 1. High voltage faults affecting large areas of housing or commercial premises etc. 2. Low voltage faults to groups of, or individual, housing or commercial premises etc. 3. Traffic signals/Zebra crossing/Pelican crossing. 4. Large groups of street lights (commonly caused by cable failures). 5. Small groups of street lights. 6. An individual street light.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
Posted by Oxfordshire County Council at 11:35, Fri 22 December 2017
We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet: https://fixmystreet.oxfordshire.gov.uk a>.
State changed to: Investigation complete
Posted by Oxfordshire County Council at 15:51, Wed 9 December 2020
This report is now closed to updates. You can make a new report in the same location.