Back to all reports

Lamp post 9 not working

Reported in the Street lighting category anonymously at 20:49, Thu 21 December 2017

Sent to Oxfordshire County Council 1 minute later

Lamp post 9 and 1 not working

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Ref: 340721 for unit 9 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:28, Fri 22 December 2017

  • Thank you for your enquiry, regarding column 1 our contractor has attended site and found there to be a supply fault. Unfortunately any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and has to be dealt with by the local electricity supply company, to whom this has been reported. These faults may take some time to repair.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Electricity companies generally prioritise supply restoration work in the following order: 1. High voltage faults affecting large areas of housing or commercial premises etc. 2. Low voltage faults to groups of, or individual, housing or commercial premises etc. 3. Traffic signals/Zebra crossing/Pelican crossing. 4. Large groups of street lights (commonly caused by cable failures). 5. Small groups of street lights. 6. An individual street light.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 11:35, Fri 22 December 2017

Provide an update

Please note that updates are not sent to the council. Your information will only be used in accordance with our privacy policy

Next: Tell us about you

Your update

Tell us about you

Do you have a FixMyStreet password?