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Street light by Barleyfields not working

Reported in the Street lighting category anonymously at 15:23, Fri 15 December 2017

Sent to Oxfordshire County Council 1 minute later

The streetlight on the B4493 Wantage Road, at the crossing point between Barleyfields and Didcot Hospital has not been illuminated for the last two or three days.

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  • Ref: 340587 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 09:13, Mon 18 December 2017

  • Still open, via questionnaire, 15:38, Fri 12 January 2018

  • Still open, via questionnaire, 16:04, Fri 9 February 2018

  • Still not fixed, been nearly two months now.

    Posted anonymously at 16:04, Fri 9 February 2018

  • Apologies for the delay in response. Our Contractor visited the site on 04/01/2018 and found no fault. Please can you confirm if it is still an issue by changing the state back to Open.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 16:34, Tue 27 February 2018

  • Thanks for the update. There is evidence of digging at the base of the post, (which did not take place on the date you mentioned). I can confirm that the light is not working now and has not worked since before Christmas. There are several other streetlights nearby also not working.

    Posted anonymously at 21:08, Tue 27 February 2018

  • Ref: Thank you for your report, we have attended site and found that traffic managmenet is required to fix the issue due to the units location, we will attend to this as soon as resources allow.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:13, Wed 28 February 2018

  • Still open, via questionnaire, 16:31, Fri 9 March 2018

  • Still open, via questionnaire, 07:43, Sat 7 April 2018

  • Over 13 months later (21 Jan 2019) this streetlight still is not working. To the best of my knowledge, it has not worked since before Christmas 2017. It is opposite a crossing point, where good visibility is important, especially for children crossing on their way to school.

    Posted anonymously at 15:54, Tue 22 January 2019

  • Apologies that this unit is still out, we have new contractors in place who i hope will get this cleared as soon as they can

    Posted by Oxfordshire County Council at 13:39, Wed 23 January 2019

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