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Street light not working. This light overlooks the old people's bungalow and a public lane which I now have safety fears due to how dark the lame is.

Reported in the Street lighting category anonymously at 08:55, Fri 22 September 2017

Sent to Oxfordshire County Council 5 minutes later

Street light not working. This light overlooks the old people's bungalow and a public lane which I now have safety fears due to how dark the lame is.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 337811 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:25, Fri 22 September 2017

  • Its now 20/10/2017 and yet this light is still not working even though i have pointed out my concerns for the elderly safety.

    Posted anonymously at 08:29, Fri 20 October 2017

  • This fault is logged on our management system and has been prioritised, due to its location it is not accessible by the usual vehicle and has to have specialist equipment to access and therefore should be carried out shortly as we now have access to this equipment.

    Posted by Oxfordshire County Council at 09:51, Fri 20 October 2017

  • Ref: 343168 On the 20th Oct you stated that you had been waiting for the right equipment to carry out the job which you now had and the job will be done shortly. Now 19th Nov I can only assume as it has not been fixed you are struggling to find the right bulb. Where's the priority.

    Posted anonymously at 22:00, Sun 19 November 2017
    Moderated by Oxfordshire County Council at 15:31, Wed 21 March 2018

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